UK Shipping
We ship via Royal Mail 48 Tracked. Orders will be dispatched the same day if placed before 2 pm. Orders placed after 2 pm will be dispatched the following day excluding weekends. Please allow 48 hours for your order to arrive. You will receive tracking information from Royal Mail once your order is dispatched.
We offer free shipping on all Freedom Bra & Freedom Pants orders. All other orders are charged at £2.99 shipping.
International Shipping
We ship via UPS for all our international orders. See below for details:
What is the status of my order?
Please track your order through the tracking information provided by Royal Mail or UPS once your order is shipped. Contact us at hello@wearmyfreedom.com if you have any issues with this.
Can I edit my order?
Your order will be processed and dispatched within 1 working day. Therefore, it can be difficult to edit your order. However, please email us at hello@wearmyfreedom.com and we will always do what we can!
I'd like to change my delivery address, can I?
Your order will be processed and dispatched within 1 working day. Therefore, it can be difficult to edit your order. However, please email us at hello@wearmyfreedom.com and we will always do what we can!
I've been sent a faulty/incorrect item.
We are extremely sorry this has happened! Please contact us right away at hello@wearmyfreedom.com so we can exchange or refund your purchase. Returns postage is always free.
Do I need to pay customs or import duties?
If you’re purchasing in the UK, you don’t need to pay any of these duties. Your order amount will be the final price.
If you are buying our products from outside the UK, your parcel may be subject to import duties, customs duties or taxes when it reaches your destination country. These are not included in the cost of your purchase from our website and must be paid by the parcel recipient.
Remember to keep your proof of postage in case you need to contact us! For international returns, please ensure the package is sent on a tracked service or make sure you keep your ‘proof of postage’.
How do I use my promo code?
Just before you checkout, there will be the opportunity to add your promotional code into a box.
Are my payment details safe shopping online?
Payments through our website are processed by Stripe or Paypal and we do not hold any of your card details so you can be sure you are just as safe shopping with us as you are in a high street store.
Feedback and testimonials
We love hearing from our customers! If you’d like to give us some feedback, please contact us at hello@wearmyfreedom.com
We are extremely proud to be collaborating with the team at Brarista, combining reserch and innvation to change the way women understand bra-fitting. Brarista is on a mission to build an at-home virtual bra-fitter that empowers women to find their true bra size and make smarter purchasing decisions.
Help mould (pun intended!) bra-fitting of the future and contribute to this incredible cause by signing up with the button below to test and feedback on their product prototype.
We are extremely proud to be collaborating with the team at Brarista, combining reserch and innvation to change the way women understand bra-fitting. Brarista is on a mission to build an at-home virtual bra-fitter that empowers women to find their true bra size and make smarter purchasing decisions.
Help mould (pun intended!) bra-fitting of the future and contribute to this incredible cause by signing up with the button below to test and feedback on their product prototype.
Our friends at Brarista have brought bra fitting to the comfort of your own home, and now they’re upgrading the experience with AI. Previously, a professional bra fitter would fit you in the perfect bra size via Zoom. Brarista’s new fit tool can give you your bra size in a few minutes by taking a few photos on your smartphone. And YOU can be one of the first customers to try it!
To celebrate this exciting launch, Brarista will send you a 20% discount code for a Freedom Bra after you try it!
*You must enter your email address at the end of the fitting to receive your discount code. Note: you will be testing new technology and results may not be 100% accurate.
Our friends at Brarista have brought bra fitting to the comfort of your own home, and now they’re upgrading the experience with AI. Previously, a professional bra fitter would fit you in the perfect bra size via Zoom. Brarista’s new fit tool can give you your bra size in a few minutes by taking a few photos on your smartphone. And YOU can be one of the first customers to try it!
To celebrate this exciting launch, Brarista will send you a 20% discount code for a Freedom Bra after you try it!
*You must enter your email address at the end of the fitting to receive your discount code. Note: you will be testing new technology and results may not be 100% accurate.
"I really enjoyed my appointment this morning - I was a bit sceptical that a virtual bra fitting could happen in 20 minutes but I was put at ease, felt comfortable talking about different options and had lots of great advice. I feel better placed to now start buying some well fitting and comfortable underwear - thank you"- Sue, Warwickshire
"I really enjoyed my appointment this morning - I was a bit sceptical that a virtual bra fitting could happen in 20 minutes but I was put at ease, felt comfortable talking about different options and had lots of great advice. I feel better placed to now start buying some well fitting and comfortable underwear - thank you"- Sue, Warwickshire
- The Brarista team are highly experienced and professional
- Your virtual fitting will last up to 25 mins
- You will not be required to remove your bra at any point
- Fitting is £9, with £5.50 redeemable against any Freedom Bra purchase
- The Brarista team are highly experienced and professional
- Your virtual fitting will last up to 25 mins
- You will not be required to remove your bra at any point
- Fitting is £9, with £5.50 redeemable against any Freedom Bra purchase
If you have a Freedom Bra you’ve already bought and aren’t sure if it fits right, we're here to help you understand your fit!
- The Brarista team are highly experienced and professional
- Your virtual fitting will last up to 15 mins
- You will not be required to remove your bra at any point
If you have a Freedom Bra you’ve already bought and aren’t sure if it fits right, we're here to help you understand your fit!
- The Brarista team are highly experienced and professional
- Your virtual fitting will last up to 15 mins
- You will not be required to remove your bra at any point
